My name is Rob Bergevoet and I have been active in the field of digital testing for 10 years. I started in a support role for internal training programs. For several years, I have been Customer Success Manager at Optimum Assessment. In this role, I ensure that the test products and – in particular – the services provided are seamless to the client. The goal: to strengthen client scrutiny wherever possible.
Personally, I see the testing process as a chain of interacting parts. Often when you think of a test, you think only of what the candidate experiences during his or her exam taking. But the process leading up to it can be very extensive. A good tool supports this entire test logistics and all the administrative work involved, such as candidate registration.
As a user of testing software, you want the tool to work intuitively and securely. The more approachable the software, the more you tend to stay within the tooling. Moreover, an intuitive tool with a high level of security not only ensures that collaboration within those chains is fine and efficient, but also that it is secure.
With the use of a good exam tool, you also build a wealth of relevant information. Among other things, because of the declines you make. This data can then be converted into qualitative and quantitative analysis of both the construction process and the off-take result. For clients with a small test construction team, such analyses can serve as a guide in improving exam quality. For larger organizations that employ their own testing expertise, the tool can be a verification tool to back up their own analysis. Of course you pay attention to content quality, but in monitoring the quality of your test, statistical control based on big data is a must!
With the use of a good exam tool, you build a wealth of relevant information.
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