How can you prevent fraud in online proctoring? Global developments have prompted many organisations to work quickly and creatively with digitisation. This also applies to the testing domain, of course. This has not only accelerated the digitisation of examinations, but also online supervision (online proctoring). This raises the question: how do you prevent fraud in online proctoring? Online proctoring and fraud Is online proctoring susceptible to fraud?Fraud is timeless. As long as candidates have an interest in committing fraud, new opportunities will be sought. The fact that the tools used are becoming increasingly sophisticated makes preventing exam fraud not easier. Just like with a ‘regular’ exam at a location with a supervisor, online proctoring cannot guarantee 100% security. The human eye cannot see everything, but the artificial intelligence of the software offers many solutions. Checks are carried out on the system on which the exam is taken, the exam environment and identity card verification. All these tools contribute to better detection of fraud. Over time, new methods of fraud have emerged. We distinguish between the following types of fraud: Hardware and software fraud One possibility is that candidates commit exam fraud during online proctoring in terms of hardware and software. There are several possibilities here: The candidate opens an additional browser or tab to look up answers. You can use a Lockdown Browser to prevent this undesirable behaviour (see measures). A second person controls or influences the screen on which the test is being taken. Online proctoring involves digitally monitoring the person taking the examination. Fraud occurs when another person takes the test who is not shown on camera. A tablet or mobile device is used. The environment scan is an important part of online proctoring. It involves using a camera to map the candidate's environment. Nevertheless, there may be a tablet or mobile device hidden away on which information can be looked up. Other forms of fraud In addition to hardware and software fraud, there are other common forms of fraud. These relate to the moment when the test is taken. Examples include: The examination candidate has an invisible earpiece in; Answers may be whispered or a tape containing the examination material may be played. There is someone else in the room where the examination is being taken; The second person can influence how the examination proceeds. There is physical material where the candidate can consult answers. The candidate consults a book, cheat sheet or similar item. Measures There are various measures you can take to prevent fraud. Some examples include: Environmental scan; Lockdown browser; Recording of keystrokes or PC usage; Screen captures; Advanced automatic detection software. Privacy in relation to measures Be aware that video recordings affect the candidate's privacy. Therefore, commit to complying with the applicable GDPR legislation and read more about online proctoring and privacy. Questions about fraud? Do you have any questions about the digital examination via online proctoring? Then you've come to the right place. With over 30 years of experience in digital testing, we have helped many organisations get started. Take contact with us.
