Three steps to a good (digital) practical test

In addition to the well-known knowledge test, recognising and valuing skills is important for various professional groups. To this end, (digital) practical tests are increasingly being used. But how do you ensure that the test actually assesses what needs to be assessed, and how do you design such a practical test? In just three steps, we will help you on your way to a good (digital) practical test.   

1. Essence of the appeal

Select a skill that is central to the profession and create a practical case study based on it. For example, the skill of ‘planning’ is essential for a secretary. However, this same skill may be less relevant for another professional.

2. Requirements for proper functioning

Identify several criteria in the case study that distinguish between poorly and well-performing professionals. What are successful people in your organisation particularly good at? What leads to success in the field? Consider, for example, careful handling for the accountant or customer-oriented behaviour for the call centre employee.

3. Behaviour description

Once you have described these criteria, describe the corresponding behaviour on three levels: inadequate, adequate and good. What is the minimum a candidate must do to score adequately on that criterion, and what does he do if he does not reach that level or, conversely, if he does very well?

Some practical tips for the description:

• Tip 1Do not describe the criteria in too much detail; limit yourself to the essentials. The more manageable, the better the quality of the assessments and the comparability between assessors.
• Tip 2Do not award too many points per component or criterion, as this may lead to (significant) differences between assessors. How likely is it that you will actually award the same number of points when you have the option of awarding 20 points? This likelihood is certainly much greater with a scoring system of, for example, 0 (unsatisfactory), 1 (satisfactory) or 2 (good).
• Tip 3: Be present assessing Do not be overly cautious. Point out to assessors that giving a sufficient instead of a well equal in points to a insufficient instead of a sufficient. There is a difference of one point between the two. You want to avoid choosing the middle ground as much as possible.