How do you prevent fraud in online proctoring?

How do you prevent fraud in online proctoring?

Global developments have prompted many organizations to move quickly and creatively with digitization. This, of course, also applies to the test domain. Consequently, this has not only accelerated digital taking of exams, but also in the area of online supervision (online proctoring). So the question arises: how do you prevent fraud in online proctoring?

Online proctoring and fraud

Is online proctoring fraudulent? Fraud is of all times.

As long as candidates have an interest in cheating, new opportunities will be sought. The increasing sophistication of the tools being used does not make exam fraud prevention any easier. Like a “regular” exam at a location with a supervisor, online proctoring cannot guarantee 100% security. The human eye does not see everything, but the artificial intelligence of the software much help. This is because checks are made on the system on which the test is administered, the taking environment and an ID card verification. All of these tools help to better detect fraud.

New ways to commit fraud have emerged over time. In doing so, we distinguish the following types of fraud:

Hardware & software fraud

A first possibility is that candidates commit hardware and software fraud during the online proctoring exam. There are several possibilities there:

The candidate opens an additional browser or tab to look up answers.

You can use a Lockdown Browser to prevent this unwanted behavior (see Measures).

A second person controls or affects the screen on which the key is made.

With online proctoring, you digitally supervise the person taking the exam. Fraud occurs when another person takes the test who is not pictured

A tablet or mobile device is used.

The environment scan is an important part of online proctoring. This involves using a camera to map the candidate’s environment. Nevertheless, there may be a tablet or mobile device hidden there on which to look up information.

Other forms of fraud

In addition to hardware & software fraud, there are other common forms of fraud. These relate to when the test is taken. Examples include:

The exam candidate has an invisible earpiece in;

This may involve whispering in answers or playing a tape with the exam material.

There is an additional person in the room where the exam is being taken;

The second person can influence how the exam goes.

There is physical material where the candidate can access answers.

The candidate consults a book, cheat sheet or the like.


There are several measures you can take against fraud. Some examples include:

  • Environmental Scan;
  • Lockdown browser;
  • Records of keystrokes or PC usage;
  • Screen shots;
  • Advanced automatic detection software.

Privacy by measures

Be aware that video recordings affect the candidate’s privacy. So commit to the applicable AVG legislation and read more about online proctoring & privacy.

Questions about fraud?

Do you have questions about digital examination via online proctoring? Then you can come to us. With more than 30 years of experience in digital testing, we have helped many organizations get started. Contact us.

Related Content

Find quick answers